Terms of Service

Last updated 18 September 2026 5 min read Plain-language terms

The short version

  • Your account, your data, your messages — you can leave and take them with you.
  • You are the sender: use the Service lawfully and honour unsubscribes.
  • AI drafts are a starting point — review them before they go out.
  • Plans are free right now; nothing will be charged without notice first.

1The Service

Convertix Engine provides business lead generation, email verification, a CRM, AI-assisted message drafting and email campaign sending. We may add, change or remove features as the product develops.

2Your account

  • You must provide accurate information and keep your password secure.
  • You are responsible for everything that happens under your account.
  • One person per account, unless we agree otherwise in writing.
  • Tell us promptly if you believe your account has been accessed without permission.

3Acceptable use

You agree not to use the Service to:

  • Send unlawful, deceptive, harassing or misleading messages, or disguise who you are.
  • Contact people you have no lawful basis to contact, or ignore unsubscribe requests.
  • Send messages promoting malware, fraud or illegal goods and services.
  • Resell, scrape or bulk-export the Service itself, or attempt to bypass its limits, authentication or rate controls.
  • Interfere with the Service's operation or with other users.

We may suspend or close accounts that break these rules.

4You are the sender

Messages you send are sent by you, from your own mailbox, under your own name. You are solely responsible for their content and for complying with the marketing and data protection laws that apply to you and your recipients. Warm-up limits, pacing and suppression lists are provided to help you, not to transfer that responsibility to us.

5Your data

You keep ownership of the leads, messages and records you create in the Service. You grant us the limited permission needed to store and process them so we can operate the Service for you. Our handling of personal data is described in the Privacy Policy.

6AI-generated content

The Service can draft messages and score leads using AI. Output can be inaccurate. Review anything the AI produces before you send it — you remain responsible for what goes out under your name.

7Third-party data and services

Lead results come from third-party sources and public records. We do not guarantee that any result is accurate, current or complete, and availability of any individual source may change.

8Plans and payment

Paid plans are not yet available. Accounts created during this period are free. When paid plans launch, we will publish the pricing and terms before any charge applies, and you will be able to decline.

9Availability

We work to keep the Service running, but we do not promise uninterrupted availability. Maintenance, third-party outages and faults happen. We may modify or discontinue features with reasonable notice where practical.

10Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if these terms are breached, or if required by law. On termination, your right to use the Service ends.

11Disclaimers and liability

The Service is provided "as is", without warranties of any kind, to the fullest extent the law allows. We are not liable for lost profits, lost business, damage to sender reputation, or indirect or consequential losses arising from your use of the Service. Nothing in these terms excludes liability that cannot lawfully be excluded.

12Changes to these terms

We may update these terms. Material changes will be reflected in the date above and, where appropriate, notified inside the Service. Continuing to use the Service after a change means you accept the updated terms.

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